Our address:

Top Horse UK

North Park
Week St Mary


EX22 6UU

Tel: 01288 341911


Mob: 07502 189645


Or use our contact form.



Please support www.hoofbeats.org.uk/‎ HOOFBEATS, a UK registered Charity for Equine Rehabilitation and Sanctuary. Rehoming, retraining and caring for Horses and Ponies since 2001


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Privacy Policy
Top Horse uk will not disclose your personal information to any third party with the exception of our nominated delivery companies. We are committed to protecting your privacy. The only information we collect about you is as given when you place an order. It is our policy not to pass on any of this information to any other organisations. All information is collected lawfully and in accordance with the Data Protection Act 1998.
All products are sold subject to the Terms and Conditions set out below.
Orders become binding as soon as we have accepted them, subject to the following cancellation rights: Orders can be cancelled at anytime before you receive the goods you have ordered. If the goods have been despatched when you contact us, you will be advised to return them upon receipt.
All prices are in Sterling £ . Top Horse uk reserves the right to alter prices without warning in circumstances beyond our control.
All goods remain the property of Top Horse uk until paid for in full.
A carriage charge are free to Mainland UK. All non United Kingdom mainland and Scottish Highland orders will be subject to extra carriage charges if the item weighs more than 2 kilos. This is usally £5.00
For details of charges for international deliveries please contact us for further information at tophorseuksales@gmail.com Delivery times and dates are not guaranteed, but we will do our utmost to ensure goods are delivered within stated dates or soon afterwards.
Damage or short deliveries must be notified within three days of receipt.
Returned goods will only be accepted for credit if returned in original condition within 30 days .
Special order items are non returnable. Shipping and handling fees are non-refundable once a product has shipped, Buyer is responsible for shipping back the product .Why is it important to send back goods clean and dry?
Goods returned regardless of what the item has been used for it is important that it is returned back to us clean and dry. This is simply to comply with health and safety at work legislation.
If we begin to open your parcel and find it in an unacceptable condition we will cease any further inspection and immediately reject your returned parcel. We will inform you of this and you will immediately become responsible for the recovery of the item(s) at your own cost

The above refund policy does not affect your statutory rights.
We accept all major credit/debit cards through Paypal.
The content, layout, design, data, images and graphics on this website are protected by UK and other international copyright laws. Other than downloading a small proportion of content, strictly for non-commercial use, no part of this website may be reproduced, stored or transmitted in any form or by any means without our prior written consent.
Every effort is made to ensure that the products we supply correspond as closely as possible to the samples displayed on this website. However, Top Horse uk reserves the right to make alterations, improvements or to discontinue products contained on this website.
If you have any queries or complaints about our goods or these terms and conditions, please contact us immediately.
The laws of England and Wales govern these Terms and Conditions and all disputes will be held in the Courts of England and Wales.

Delivery charges for Mainland England, Wales and Scotland are as stated on the website.

For details of delivery charges outside the UK please contact us for further information on delivery costs and international shipping at tophorseuksales@gmail.com or telephone us 01288 341911